The organizational goal of Tower Freight Logistics Ltd (TFL) is to be regarded as the premier freight forwarding company in Bangladesh providing customers and overseas partners with a reliable and cost effective logistic management services all under one roof. It is our pledge to provide the highest quality services to our customers through total quality management, which states that we will:
- Consistently provide services that exceed our customers’ needs and requirements.
- Thoroughly understand the requirements and needs all our customers.
- Look for new process improvements in all that we do.
- Provide a safe, rewarding and supportive work environment.
- To provide skill enhancement to employees, generation of the necessary infrastructure and resources needed to support all operational process.
- Committed to continually improve the effectiveness of the quality management system.
- Committed to comply with applicable legal and statutory obligations.
To perform each function, we endeavor to continuously and proactively manage and improve our processes by maintaining a Quality Management System that complies with the requirements of ISO 9001:2008, as well as other specific standards related to our industry.